Find answers to common FAQs questions about our products, orders, shipping, returns, and customer support.
Start with your primary goal—soil health, odor control, or sludge management—and your operation type. Our team can recommend the ideal solution and application rate for your conditions; just reach out through our contact page.
Our biological solutions are formulated to be safe across a wide range of crops and soil types. They use naturally occurring microbes and are designed to work with your soil’s existing biology.
Store products in a cool, dry place away from direct sunlight and avoid freezing. Most products have a two-year shelf life when stored properly. Check the label for product-specific guidance.
Add products to your cart and complete checkout online, or contact our team directly for assistance with larger or recurring orders. Approved accounts can also order on Agri-Business terms.
We accept all major credit and debit cards, PayPal, and approved Agri-Business terms for qualifying accounts. All transactions are secure and encrypted.
Orders are typically processed within 1–2 business days. Orders placed before 2 PM CT often ship the same business day.
We currently ship to all U.S. states, excluding AK, HI, and U.S. territories. Contact us for special shipping requests.
Refunds are issued after we receive and inspect the returned item, typically within a few business days of processing.
Absolutely. Our knowledgeable team is available Monday through Friday, 8:00 AM–5:00 PM CT, by phone or email.
Yes—we provide product guidance, application advice, and ongoing agronomy support tailored to your operation.
Product details, application highlights, and packaging information are available on each product page. Reach out anytime for additional resources.
Our team is here for you. If you can’t find the answer you’re looking for, reach out and we’ll be happy to assist.